Client Service Representative
Oakhurst, NJ Oakhurst, NJ Full-time Full-time $16 - $20 an hour $16 - $20 an hour Oakhurst Veterinary Hospital is an AAHA accredited 11 doctor practice located in a modern, state of the art facility in Oakhurst, NJ.
Client Service Representatives (CSR) provide the first and the last impression of each client's visit to our hospital.
CSRs are responsible for client care and communication.
Our customer service representatives work together to greet pet owners, check-in and admit pets to the hospital, prepare medical records, receive and post payments, submit Trupanion claims, schedule and confirm appointments, respond to owner inquiries, process referrals, interact with referring veterinarians, staff doctors, specialists and technicians and perform various other tasks that include:
Maintaining a professional, cheerful and helpful attitude when interacting with clients.
Answering incoming telephone calls using proper telephone etiquette as defined by Oakhurst Veterinary Hospital.
Welcome clients and patients to the hospital, check in patients using the process designed by Oakhurst Veterinary Hospital.
Monitor the length of time clients are waiting, and appropriately handle these situations.
Schedule appointments and surgical procedures for a busy 11 doctor practice.
Accurately process payments which includes, cash, credit cards, checks, Trupanion Payments and Care Credit.
Assist the team in keeping the hospital clean and clear of odors.
Hours needed are evening and weekends.
Job Type:
Full-time Pay:
$16.
00 - $20.
00 per hour
Benefits:
401(k) Dental insurance Disability insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Weekend availability Ability to commute/relocate:
Oakhurst, NJ 07755:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Required) Client Service:
1 year (Required) Shift availability:
Night Shift (Required) Day Shift (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Client Service Representatives (CSR) provide the first and the last impression of each client's visit to our hospital.
CSRs are responsible for client care and communication.
Our customer service representatives work together to greet pet owners, check-in and admit pets to the hospital, prepare medical records, receive and post payments, submit Trupanion claims, schedule and confirm appointments, respond to owner inquiries, process referrals, interact with referring veterinarians, staff doctors, specialists and technicians and perform various other tasks that include:
Maintaining a professional, cheerful and helpful attitude when interacting with clients.
Answering incoming telephone calls using proper telephone etiquette as defined by Oakhurst Veterinary Hospital.
Welcome clients and patients to the hospital, check in patients using the process designed by Oakhurst Veterinary Hospital.
Monitor the length of time clients are waiting, and appropriately handle these situations.
Schedule appointments and surgical procedures for a busy 11 doctor practice.
Accurately process payments which includes, cash, credit cards, checks, Trupanion Payments and Care Credit.
Assist the team in keeping the hospital clean and clear of odors.
Hours needed are evening and weekends.
Job Type:
Full-time Pay:
$16.
00 - $20.
00 per hour
Benefits:
401(k) Dental insurance Disability insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Weekend availability Ability to commute/relocate:
Oakhurst, NJ 07755:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Required) Client Service:
1 year (Required) Shift availability:
Night Shift (Required) Day Shift (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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